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Covid-19 Updates




Our response to Covid-19



Updated Jan 15 2021

Nothing is more important than the safety of our guests and staff. At this time we are taking every possible measure to provide the best possible experience in a safe and secure environment. We are working in conjunction with the Fraser Health Authority and Worksafe BC, adhering strictly to their

guidance and directives. All staff members will be provided written information on COVID-19 health and safety protocols. We will work closely with the local health authorities and notify them should any staff member test positive for COVID-19. 



 There will be no entry to anyone who is sick with cold or flu like symptoms 
 No entry to anyone who is living with any person who is currently sick, self isolating or
 No entry to anyone who has returned to the Province or Country in the past 14 days.

 No entry to any groups unless they are all members of the same household. 

 Face Masks that fully cover the nose and mouth  are mandatory for everyone age 12 and up. If medical conditions prevent the wearing of a mask a doctors note is require for entry.

 Staff members must preform a daily health check and any who have COVID symptoms or feel ill must stay home.
 Staff to wear face masks at all times, and use the of staff break room is limited to only one at a time.
 Staff must wash or use hand sanitizer continually during their work shift.

 Our facility will limit capacity to no more than 130 including staff.
 We’re increasing our already high levels of sanitation/cleaning and using sanitizers effective
against SARS-COV-2 (Virus responsible for COVID 19) 
 We will promote and enforce social distancing rules of 2 metres for all guests and staff with
signage and floor markings throughout our facility.
 We have established entry and exit protocols to manage safe movement of guests to eliminate
the potential for bottlenecks.
 Clear signage throughout the facility to stress the necessity of regular hand washing and
personal hygiene.
 All tables and chairs are separated by 2 metres, max 6 to a table, and customers may only sit with members of their household.

 Everyone must remain seated when eating or drinking.

 ( Parties on hold to Feb 5 2021) Birthday Party Rooms will have  capacities reduced to a maximum of 20 (children and adults)
with social distancing rules in effect.
 Staff sanitizes all play areas every 2 hours. Washrooms, tables, chairs, handles, touch and high
traffic surfaces will be cleaned on a continual basis.
 Facility will be cleaned and sanitized at the close of business every day.
 Plexiglas shields at point of sale locations
 We offer the use of contact-less pay options.
 We will wipe down all key pads and touch pads after each individual use.
 We offer hand sanitizer at entrance and exit.
 The personal storage lockers and public water fountain is currently not in use.
 For reasons of safety and potential overcrowding numbers will be limited on certain activities
(The Laser Tag facility and outside Bouncy Castles are currently closed).

  We regret no outside food and drink is permitted inside our facility.

 We regret will not be able to refill personal reusable water containers at this time.


Jungle Jac’s Dec 2020